Description

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Like having an expert mentor in your pocket, UP is a powerful, practical workbook designed to take ophthalmic administrators and practice managers to the next level of their careers, offering practical tips, concrete advice, and a step-by-step guide for any hurdle they face.

Authors Corinne Wohl and John Pinto are undisputed experts in the field, having decades of experience advising ophthalmic practices of all sizes and publishing numerous books and articles on the subject. In this book, Wohl and Pinto guide administrators toward best practices in coaching and developing their entire management team. UP is also a helpful tool for physician leaders (and leaders in training), who can only accomplish their board-level goals through effective lay managers.

UP provides readers with:

• Practical tips on how to create a customized support and development program for each manager and administrator
• A step-by-step process for better problem solving
• Worksheets, insightful self-tests, and scorecards for immediate use as part of a linear career development program

About the Author

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Corinne Wohl, MHSA, COE is a practice management consultant, executive coach and president of C. Wohl & Associates, Inc. She earned her Master’s of Health Services Administration degree at The George Washington University in Washington, DC, and has 35 years of hospital administration, physician practice management, and health care consulting experience.

Corinne’s passion is to work in a trusting relationship with surgeons and administrators to help advance their life’s work and achieve their personal best. She is best known for bringing her detailed business and clinic operations experience to bear on practices of all sizes, while simultaneously helping clients see the longer term, big picture of where they are taking their enterprises. 

Corinne specializes in ophthalmic leadership effectiveness, practice operations enhancement, financial benchmarking and analysis, management team development, and executive coaching for managers and physician leaders. She enjoys working with a diverse range of clients, from solo practitioners to large institutions.

A featured keynote speaker and program facilitator during her long career in eye care, Corinne is a frequent contributor to Ophthalmology Management, Ocular Surgery News, EyeWorld, Administrative Eyecare, and Cataract & Refractive Surgery Today. She has been an active member of the American Society of Ophthalmic Administrators, including serving as Administrative Eyecare magazine’s editorial board chair and as a member of the National Board for the Certification of Ophthalmic Executives. She holds a certificate from the Yale School of Management.

John B. Pinto is the most-published author in America on ophthalmology practice management topics. He founded J. Pinto & Associates, Inc, in 1979. Since then, he has provided strategic planning, operations, and marketing advice to pharmaceutical companies, basic science centers, hospitals, multispecialty clinics, and single-specialty facilities.

For 40 years, a majority of the firm’s work has served ophthalmic practices ranging from small solo practices to high-volume market leaders, teaching centers, and ophthalmic product companies. He has been active as a practice consultant in North America and Europe and has worked and lectured in South America and Asia.

John is best known as a strategic planning and economic advisor to practices large and small. In addition to covering most dimensions of modern practice operations management, he is a career advisor, providing individual coaching and contract negotiation services to new graduates and midcareer employed ophthalmologists. His professional life today is rounded out with succession planning, practice valuations, partner dispute mediation, merger/acquisition counsel, and leadership development for administrators and physicians.

A prolific writer, Pinto is the author of several books:
John Pinto’s Little Green Book of Ophthalmology, Sixth Edition
Simple: The Inner Game of Ophthalmic Practice Success, Second Edition
Ophthalmic Leadership: A Practical Guide for Physicians, Administrators, and Teams, Second Edition
Turnaround: Twenty-One Weeks to Ophthalmic Practice Survival and Permanent Improvement
Ten Eyecare Practices: Benchmarks for Success
Cash Flow: The Practical Art of Earning More From Your Ophthalmology Practice, written with Anne Rose
The Efficient Ophthalmologist
Legal Issues in Ophthalmology: A Review for Surgeons and Administrators, written with Alan Reider and Allison Shuren
The Women of Ophthalmology, written with Elizabeth Davis, MD
Marketing Your Ophthalmic Practice

John is a member of the editorial boards of Ocular Surgery News, Ophthalmology Management, and Premier Surgeon, and a regular contributor to other eye care publications.

Praise For…

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“This book is a powerhouse, its uniqueness evident in its design and versatility. With its easy-to-follow workbook style, you can read it cover to cover tackling each task as you go, or you can jump from task to task as they apply to you. . . . Regardless of the situation, this book has the tools needed to skyrocket skill, performance, and career satisfaction all the way to the top.”
—Shawn Carter, COE, OCS, Administrative Eyecare
 

“The tools and insights shared in this book have been extremely helpful in elevating my leadership skills as an Administrator along with assisting our management team to become stronger and more well-rounded. This book is always within arm’s reach because of all the multifaceted content.  Must read for all leaders within a medical practice.”
—Vicki Corby, COE, Invision Eye Care Specialists, Lakewood, NJ
 

“UP has been the perfect “medicine” enabling our under-developed management structure to catch up with our runaway successful clinical volume. Corinne and John have teamed up to create the perfect recipes to build and buttress your management systems from top to bottom. It provides valuable advice for all levels of your practice… from senior leadership to daily operations on the floor. UP will make your practice soar!”
—Alan Solinsky, MD, Solinsky Eye Care, West Hartford, CT
 

“UP is an absolute must-read for every ophthalmic administrator, ophthalmic manager and ophthalmologist. It should be read before launching a practice, while running a practice…it’s a perfect go-to reference for tackling focused practice challenges. The practical examples and case histories in UP will make your practice more successful and your job less stressful.

Although UP focuses on ophthalmology, this book readily applies to every medical specialty.  Every ophthalmology practice should have copies of this book in the hands of every owner and each member of the leadership team.  I am so grateful to be introduced to the teachings in this book.  It has changed how I relate to my patients, my colleagues and my team.”
—Olivia M. Dam, MD, Medical Director and Eye Surgeon, Victoria Eye, Victoria, BC
 

“All ophthalmic executives should include a copy of UP as part of their practice improvement toolkit.  It’s a handy reference guide for managing the business of ophthalmology and for cultivating superior leadership skills.”
—Candy Simerson, iCandy Consulting, LLC, Marana, AZ
 

“UP is a must-read book for practice administrators, managing partners and mid-level managers. This book takes the reader on a journey through the many complexities and challenges of ophthalmic practice management… and provides the answers! Its step-by-step granular approach to problem-solving is refreshing and helpful for tackling basic through advanced issues. Sometimes you just need some inspiration or a way to get un-stuck…and this book does that and much more.”
—Tammy Griffin, COE, Administrator, VisionFirst Eye Center, Birmingham, AL
 

“After reading UP: Taking Ophthalmic Administrators and Their Teams to the Next Level of Skill, Performance and Career Satisfaction, I have a clearer understanding of how to better handle the toughest situations in my position. This book has been a great resource as I transitioned an employee into Lead Ophthalmic Technician. We’ve used the various screening tools and scorecards within the book to drive interpersonal and professional growth. I’d highly recommend that every administrator and practice owner read this entire book to advance professionally."
—Melissa Chiquelin, Office Manager, Insight Retina Consultants, Aurora, CO